Privacy Policy

At My Gadget Plug 254, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you interact with our website www.mygadgetplug254.co.ke, visit our physical store, or contact us through any of our communication channels.

Information We Collect

We may collect personal and non-personal information when you:

• Place an order on our website or in-store
• Sign up for our newsletter or promotions
• Contact us via email, phone, WhatsApp, or social media
• Create an account on our website

The types of information we collect include:

• Name, phone number, email address, and delivery address
• Payment details when making a purchase
• Order history and communication records
• Device information, IP address, and browsing activity

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and respond to inquiries
• Improve our website, services, and customer experience
• Send promotional offers and product updates (only if you’ve opted in)
• Prevent fraud and ensure security

Protecting Your Information

We implement secure payment gateways and encryption measures to keep your personal and payment details safe. Your information is never sold, rented, or shared with third parties, except as required by law or for essential order processing (e.g., delivery companies).

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and help us analyze website traffic. You can choose to disable cookies in your browser settings, but this may affect some features of our site.

Third-Party Services

We may use third-party tools (such as analytics and payment processors) that have their own privacy policies. These services are only provided with the information they need to perform their functions.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent for marketing communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

For any questions regarding this Privacy Policy or how your information is handled, contact us at:

My Gadget Plug 254
Tom Mboya Street, Platinum Plaza, Opposite Imenti House,
2nd Floor, Shop S17, Nairobi, Kenya
📞 Call/WhatsApp: +254 740249255
📧 Email: info@mygadgetplug254.co.ke